Dream Smile City Privacy Policy

Welcome to our practice. We know our patients have choices, and we go the extra mile to give the kind of care and compassion we’d want for our own families. We extend that commitment to you in the way we handle your personal data.

This Privacy Policy describes how Dream Smile City collects, uses, and protects your information when you use our website.

Information We Collect

To provide you with the best service possible, we collect data in two simple ways:

• Directly from Patients: When you send us inquiries via our “Quick Contact” forms, we collect your full name, email, and Phone number.
• Automatically via the Website: To assist us in making sure that our website is functioning properly and efficiently, we collect standard technical data, including IP addresses, browser types, and cookies.
• How we use your data

We use the information we collect to help make your office environment relaxing and non-threatening and to make your care seamless. Your data will, in particular, be used for:

• Answering questions, scheduling appointments, and managing patient care over time.
• Post-op questions and emergency dental visits.
• Using tools like Google Analytics to enhance the functionality and user experience of our website.
• Third-party tracking & advertising

We use third-party tools to help families in our community learn about our services, including general dentistry, Invisalign, and orthodontics.

• Google Ads & Remarketing: We use standard tracking cookies and pixels (e.g., Google Analytics and Google Ads) to track website traffic and measure the success of our advertising.
• Ad Personalization Restrictions: We strictly follow Google’s Health in Personalized Advertising Policy. We do not target users or create audience lists based on sensitive health conditions, dental treatments, or personal medical data.
• No Protected Health Information (PHI) Released: We do not knowingly send any patient health records or appointment form submissions to Google Ads or Google Analytics. We set our tracking pixels up so they don’t expose patient names or particular health conditions.
• Data Protection

In our office, we protect you with the latest equipment and modern systems. This involves implementing strong safety controls to safeguard your digital and physical records. We limit access to staff, use password-protected systems, and secure our data to ensure your personal information is always protected.

• Your Rights and Choices to Opt Out

You have full control over your digital footprint. Website visitors can:

• You can choose to block or disable cookies through your web browser settings.
• You can clear your existing browser data and cache anytime.
• Use the Google Analytics Opt-out Browser Add-on to prevent our analytical tools from collecting data.

Contact details

You will always be smiled at and treated with the highest dignity and respect. If you have any questions or concerns regarding this Privacy Policy or how your data is handled, your voice will be heard. Please contact our office:

• Clinic Name: Dream Smile City
• Primary Provider: Dr. Saman Ghaemmaghami
• San Bernardino Office: 4016 University Parkway, San Bernardino, CA 92407
• Pomona Office: 160 E Artesia St. Suite 125, Pomona, CA 91767
• Phone (San Bernardino): (909) 880-1600
• Phone (Pomona): (909) 622-1261